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Indeed.com Reviews in 2025: Honest Feedback on Features, Pricing, and User Experience

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Akshay Sharma

Software Developer Evangelist

Published on Thu Dec 26 2024

Indeed.com-Reviews-from-Freelancers-and-Clients-Pros-Cons

Indeed.com, founded in 2004, stands out as a premier job search engine with a headquarters in Austin, Texas. The platform, renowned for aggregating job listings from a myriad of sources including job boards, staffing firms, and company career pages, offers a comprehensive search experience. Indeed.com caters to employers and job seekers globally, operating in over 60 countries and offering services like free job postings, a resume database, and mobile accessibility, which simplifies the process of searching and applying for jobs on the go.

Notably, Indeed.com competes with Flexiple as one of the main platforms for hiring web developers, highlighting its significant role in the tech hiring landscape. Additionally, Indeed.com enhances the job search experience by providing valuable tools such as salary information, company reviews, and job alerts, making it a vital resource for informed employment decisions.

How Does Indeed Work?

Indeed.com serves as a versatile job search platform, catering to both clients and freelancers by providing an array of tools to post jobs, find opportunities, and facilitate communication between both parties. Here’s how Indeed.com works for each group.

For Clients

  1. Post job listings: Clients can create and post job openings, including freelance positions.
  2. Review applications: Clients receive and review applications from potential candidates.
  3. Screen candidates: Clients can use Indeed's tools to screen and filter applicants.
  4. Conduct interviews: Clients can contact and interview promising candidates.
  5. Hire freelancers: Clients can select and hire freelancers for their projects.

For Freelancers

  1. Create a profile: Freelancers can upload their resume and create a professional profile.
  2. Search for jobs: Freelancers can browse and search for relevant freelance opportunities.
  3. Apply to positions: Freelancers can submit applications for jobs that match their skills.
  4. Compare salaries: Freelancers can use Indeed's salary comparison tools to evaluate offers.
  5. Communicate with clients: Freelancers can interact with potential clients through the platform.

What is Indeed.com’s Business Model?

Indeed.com's business model is intricately designed to facilitate the connection between job seekers and employers, capitalizing on a multifaceted revenue generation strategy. Here's a detailed overview of the key components that define Indeed's financial and operational framework

Pay-per-click advertising

At the core of Indeed's revenue generation is its pay-per-click advertising model. Employers post jobs on Indeed and pay a fee each time a job seeker clicks on their sponsored postings. This model not only generates revenue for Indeed but also enhances the visibility and reach of employers' job listings, ensuring they appear prominently above standard search results.

Sponsored job postings

To further boost job visibility, Indeed offers sponsored job postings. Employers pay to have their listings promoted, thereby increasing their chances of attracting top talent. Sponsored posts, by virtue of their prioritized positioning, typically garner more views and applications, and consequently, are more likely to result in successful hires compared to non-sponsored listings.

Subscription fees

Indeed provides tiered subscription services, notably through Indeed Resume, which grants employers access to a vast database of candidate resumes. This service is available in different plans, such as Standard and Professional, catering to varying needs and budgets of employers, from small businesses to large enterprises.

Banner ads

Another revenue stream for Indeed comes from traditional web advertising. The platform hosts targeted banner ads across various pages, allowing advertisers to reach a broad audience of job seekers and employers actively engaged in the employment market.

Hiring events

Recognizing the evolving needs of online recruitment, Indeed offers services to organize and manage virtual hiring events. These events enable employers to conduct interviews and interact with multiple candidates in a virtual setting. Employers are charged fees based on the scale and scope of these events, providing a valuable tool for mass hiring and efficient candidate screening.

Indeed Hiring Platform

An innovative solution provided by Indeed is the Indeed Hiring Platform. This automated system offers an all-in-one hiring solution that helps employers attract, interview, and hire candidates more efficiently. The pricing for this service is variable, dependent on specific factors like the geographic location, job demand, and the targeted number of job seekers.

Review of Indeed’s Key Features

Indeed.com offers a variety of features that are beneficial to both clients (employers) and freelancers (job seekers). Here’s a brief look at the top five most useful features that cater to the needs of both groups, providing a seamless and effective platform for job matching and career development.

Job Aggregation

Indeed aggregates job listings from a vast array of sources including job boards, staffing firms, and direct company career pages. This comprehensive aggregation makes it easier for freelancers to find suitable gigs and opportunities in one place, while clients can ensure their postings reach a wide audience, increasing the likelihood of finding the right candidates.

Free Job Posting

Employers can post jobs for free on Indeed, which is particularly beneficial for startups and small businesses looking to attract talent without incurring significant expenses. This feature also benefits freelancers by increasing the number of potential job opportunities available, as more employers are inclined to post due to the lack of a financial barrier.

Resume Database

Indeed provides a resume database that employers can access to find and contact potential candidates directly. This feature allows freelancers to be discovered even without actively applying for jobs, and it enables clients to proactively seek out individuals who meet specific job criteria, streamlining the recruitment process.

Mobile Accessibility

With the Indeed mobile app, job seekers can search for jobs, apply on-the-go, and manage their applications, making the platform accessible at any time from anywhere. This mobility is crucial for freelancers who often switch between projects and may need to find new opportunities quickly, while employers benefit from a continuous flow of applicants.

Job Alerts

Job alerts enable freelancers to receive notifications about new job listings that match their specific criteria, such as job type, location, or salary range, ensuring they don't miss relevant opportunities. For employers, this feature means their listings are promptly pushed to potential candidates who have expressed interest in such roles, potentially speeding up the hiring process.

Indeed’s Pricing Review

Indeed.com offers varied pricing structures tailored to meet the different needs of employers and recruiters. Below is a detailed overview of the costs associated with using Indeed.com for hiring:

For Clients

  1. Free Job Posting: Employers can post jobs for free, though visibility may decrease as new jobs are posted.
  2. Sponsored Job Posts: Pricing starts at $5 per day, with options to set daily or monthly budgets starting from $150.
  3. Pricing Models:
    • Cost Per Application (CPA): Charges are between $15-$20 per application, based on job-specific factors.
    • Cost Per Click (CPC): Applied in cases of insufficient job data.

      4. Resume Database Access:

    • Standard Subscription: $120 per month or $1,150 per year per recruiter.
    • Professional Subscription: $400 per month or $3,840 per year per recruiter.

For Freelancers

Indeed.com is free for freelancers and job seekers, providing a cost-effective platform to search for job opportunities and connect with employers without incurring any fees.

Indeed’s User Experience Review

Indeed's user experience has received mixed reviews from freelancers and clients. On the positive side, people love the platform's simple and effective job search feature, which offers access to a wide range of opportunities. The website is easy to navigate, and applying for jobs is straightforward.

However, there are some drawbacks. Users have noted that the filtering tools don’t always provide accurate results based on their preferences. Another common complaint is the frequent email notifications, which many find excessive. Overall, while Indeed is a helpful resource, it could improve by offering better customization options and giving users more control over how they receive updates.

Pros and Cons of Indeed: Positive & Negatives

The pros and cons of Indeed.com reviews from freelancers and clients highlight both positive and negative aspects. These evaluations offer insights that help both freelancers looking for gigs and employers aiming to hire. Understanding these can assist users in navigating Indeed more effectively and making informed decisions based on shared experiences.

Pros

  • Wide Reach: Indeed's extensive database connects freelancers with numerous job opportunities.
  • User-Friendly Interface: Easy navigation enhances the job search and posting experience.
  • Diverse Opportunities: Caters to various industries, increasing job visibility.
  • Helpful Filters: Advanced search options streamline finding relevant positions.

Cons

  • Competitive: High user traffic means more competition for jobs.
  • Inconsistent Job Quality: Some listings are outdated or less reputable.
  • Limited Freelancer Protection: Few safeguards against non-payment or disputes.
  • Ad Overload: High volume of ads can detract from user experience.

Indeed Reviews from Clients and Freelancers

Here are some real user experiences from both clients and freelancers who have used Indeed. These reviews highlight the platform's strengths, as well as areas where users feel improvements are needed.

Indeed Review 1 from Freelancer

Indeed-Review-1-from-Freelancer

This is a 2-star review from a freelancer named Tina based in the US, sharing her frustration with using the Indeed platform. Here are the key points:

Negative Aspects

  • Rejection Emails
    Tina reports receiving rejection emails within 10 minutes of applying for jobs. This suggests the jobs may not have been updated properly or employers were not actively looking for candidates.
  • Employer Vetting Issues
    Tina criticizes Indeed for not ensuring that employers’ job postings are current or legitimate. She believes the platform should verify employers' job statuses in real time to avoid wasting applicants' time.
  • Frustration with Inactive Listings
    She mentions encountering jobs that are either no longer hiring or possibly never intended to hire. This creates a frustrating experience for serious job seekers like herself.
  • Decision to Leave the Platform
    Due to these repeated issues, Tina has decided to look for job opportunities elsewhere.

Indeed Review 2 from Client

Indeed-Review-2-from-Client

This is a 3-star review from a client named Mark Grinnall based in the UK, highlighting both positive and negative experiences on the platform. Here's a breakdown:

Positive Aspects

  • Effective for Finding Staff:
    Mark acknowledges that the platform is "pretty good" when it comes to finding staff, which suggests that it successfully connects clients with potential candidates.

Negative Aspects

  • Difficult Navigation
    Mark finds the website hard to navigate and use, making the overall experience frustrating.
  • Job Posting Issues
    • After posting a job, Mark mentions difficulty editing the job advert.
    • He also faced challenges in removing job posts, which created inconvenience.
  • Billing Concerns
    Mark raises a significant concern regarding payment processes. He warns that once card details are provided, charges may continue without clear consent, implying issues with stopping payments.
  • Caution About Small Print
    He advises other users to carefully read the small print, suggesting that important terms or payment policies may not be transparent upfront.

Indeed Review 3 from Client

Indeed-Review-3-from-Client

This is a 3-star review from a client named Travis Skelton based in the UK, sharing concerns about recent experiences on the platform. Here's a breakdown:

Key Points

  1. Declining Interview Attendance

    • Travis notes that while many people apply for jobs, only 10% of applicants show up for interviews.
    • For instance, out of 30 scheduled interviews, only 4 candidates attended.

     2. Government Employment Rules

    • Travis believes changes to government employment regulations are driving applicants to use Indeed to show they are actively seeking work, even when they aren’t serious about taking the job.
    • This misuse creates issues for employers.

     3. Financial and Time Costs

    • Setting up interviews has become expensive and time-consuming, especially when the majority of candidates fail to show up.

    4. Frustration with Viability

  • Travis expresses frustration, calling the current process unsustainable.
  • He states that they may need to explore alternative interview methods unless Indeed addresses the issue.

Top Alternatives to Indeed for Clients

The top alternatives to Indeed for clients include platforms like Flexiple, ZipRecruiter.com, and SimplyHired.com, each offering unique solutions to streamline the hiring process. Flexiple focuses on sourcing high-quality freelance talent, while ZipRecruiter.com simplifies large-scale job postings and candidate management. Similarly, SimplyHired.com provides a user-friendly interface for posting jobs and connecting with job seekers. By understanding the features and strengths of these platforms, clients can select the one that best aligns with their hiring goals and needs.

1. Flexiple

Flexiple

Flexiple distinguishes itself as a specialized network for hiring freelance developers and designers. It promises a swift matchmaking process, connecting clients with top-tier freelancers within 48 hours. Their rigorous vetting process, which evaluates over 50 unique data points, ensures that only the most skilled professionals are admitted to their network. Flexiple's service is particularly tailored for clients needing developers at various competency levels—from junior to architect—offering a trial period to assess fit before making a commitment. 

With a clientele that includes names like Urban Ladder and MobiKwik, Flexiple is well-regarded among venture-backed companies. Additionally, their flexible hiring models, dedicated success manager, and expert product team provide a seamless hiring experience, making Flexiple a robust choice for those seeking elite freelance talent.

2. ZipRecruiter.com

ZipRecruiter.com

ZipRecruiter stands out as a comprehensive online job site that simplifies the recruitment process using advanced technology. Directly involved in enhancing global hiring capabilities, the platform allows recruiters to upload jobs and utilizes a broad partner network to maximize job visibility in other countries. Its customizable job descriptions, screening questions, and AI-driven candidate assessment streamline the hiring process, enabling recruiters to identify suitable candidates quickly. For more info, we recommend checking their website.

Employees at ZipRecruiter are a critical subject of their success, helping to fill crucial roles swiftly. The company supports various hiring needs, offering tools for managing candidate applications and flexible subscription plans to fit different budgets. It is renowned for its smart hiring solutions and mobile accessibility, which enhance both the reach and efficiency of job postings. Additionally, its moderation process ensures security and integrity in job listings.

ZipRecruiter's continuous improvement and integration of user feedback ensure it remains a leading choice for tech-driven recruitment solutions. They hope to continue making the recruitment process not just quicker but also cost-effective, saving companies money. Of course, they are always waiting to hear from you and accept feedback to further refine their offerings. Your response helps them improve and evolve.

3. SimplyHired.com

SimplyHired.com

SimplyHired offers a user-friendly online job posting service with significant appeal for its cost-effective recruitment strategy. The platform allows employers to post jobs for free and charges only when contacting candidates, which is particularly beneficial for small to medium-sized businesses. It provides a broad talent pool from various countries, supporting both local and international hiring.

SimplyHired’s free candidate reviews and customizable screener questions help in thoroughly assessing potential hires without initial costs. The platform's flexibility extends to its mobile accessibility and integration with other job boards, enhancing its reach and functionality. Trusted by recruiters since 2004, SimplyHired is an excellent resource for employers seeking efficient and budget-friendly hiring solutions.

Alternatives to Indeed for Tech Talent

If you're seeking a platform like Indeed, which offers job listings across a variety of fields, including freelance positions, these alternatives are worth exploring:

  • PeoplePerHour.com
  • Freelancer.com

If you're an experienced tech professional seeking specialized opportunities, these vetted platforms are a better fit:

  • Flexiple
  • Toptal
  • Hired.com

FAQs On Indeed Reviews

1. How do I create an account on Indeed?

You can create an account on Indeed by visiting their website and clicking on the "Sign In" button, where you will find an option to register as a new user. You’ll need to provide basic information such as your email address and create a password.

2. Is posting a job on Indeed really free?

Yes, employers can post jobs for free on Indeed. Free postings include basic features but may have limited visibility compared to sponsored postings, which are paid and appear more prominently in search results.

3. How can I make my job application stand out on Indeed?

To make your application stand out, ensure your resume is up-to-date and tailored to each job you apply for. Utilize keywords from the job description, maintain a professional format, and highlight relevant experiences and skills. Additionally, writing a personalized cover letter can make a significant difference.

4. Can I set up job alerts on Indeed?

Yes, you can set up job alerts on Indeed by entering the job titles and locations you're interested in. Indeed will then email you when new jobs matching your criteria are posted, helping you stay informed about relevant opportunities.

5. What is Indeed Hire and how does it differ from regular Indeed services?

Indeed Hire is a premium recruitment service offered by Indeed, where employers pay a fee to have Indeed handle the candidate search and initial screening processes. This service is designed to help employers find qualified candidates more quickly and efficiently than standard job postings.

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