Hyderabad is home to a wide range of Global Capability Centers (GCCs) operated by leading multinational companies across technology, finance, life sciences and engineering, contributing to global innovation .
- Microsoft India Development Center
- Amazon Development Center India
- Google India Engineering & Product Hub
- Apple India Support & Engineering Centre
- JP Morgan Chase Global Service Center
- Sanofi Global Capability Centre
- Deloitte US-India Delivery Center
- Accenture Advanced Technology Center
- Novartis Global Service Center
- HSBC Global Service Centre
- Wells Fargo India Centre
- Micron Global Capability Center
- Uber Center of Excellence
- Salesforce Hyderabad Development Center
- ServiceNow Hyderabad Engineering Center
- Qualcomm India R&D Center
- Infosys & TCS GCC operations (for global clients)
- State Street Global Services
- Roche Capability Center in India
- PepsiCo Global Business Services
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Why is Hyderabad a Major GCC Hub in India?
Hyderabad is a major Global Capability Center (GCC) hub in India due to its robust tech ecosystem and business-friendly infrastructure, enhancing global competitiveness . The city offers a deep talent pool across IT, life sciences, and engineering. It is home to marquee GCCs like Amazon, Microsoft, and Wells Fargo. Government-backed initiatives like T-Hub and Telangana’s progressive IT policies further drive growth. Cost-effectiveness and global connectivity make it a preferred destination for multinational corporations.
Industry-Wise List of Leading GCCs in Hyderabad
Hyderabad has emerged as a premier location for global capability centres, offering a robust ecosystem of talent, infrastructure, and innovation. The city hosts a diverse mix of centres supporting strategic functions—from engineering and R&D to finance and operations. These centres drive both global business services and high-value innovation. Below are the details of major GCCs across key industry verticals in Hyderabad.
Technology and IT GCCs in Hyderabad
- Microsoft India Development Center (Hyderabad) – One of Microsoft’s largest R&D hubs outside the US, focused on cloud, AI, engineering and product development.
- Google India – Its campus in Hyderabad is the largest outside the US, aimed at product development, innovation and next‑gen tech.
- Amazon India – Operates a massive campus in Hyderabad serving global engineering, IT and operations functions.
- PepsiCo GCC – Focuses on IT, analytics and business services as part of PepsiCo’s digital transformation.
- Sonoco Products Company Performance Hub – A tech‑driven centre in Hyderabad supporting global technology operations in analytics, automation and emerging technologies.
Financial and Banking GCCs in Hyderabad
- Citizens Financial Group (in partnership with Cognizant) – set up a GCC in Hyderabad to drive next‑gen banking technology and analytics.
- J.P. Morgan Chase – operates a large technology & operations campus in Hyderabad supporting its global banking services.
- Goldman Sachs – launched a GCC in Hyderabad in 2021 (expanded further in 2023) focusing on finance, engineering & client onboarding.
Healthcare and Life Sciences GCCs in Hyderabad
- Sanofi Healthcare India Pvt. Ltd. – This global capability centre in Hyderabad is being expanded with an investment of €400 million and aims to grow its workforce to around 2,600 employees by 2026.
- Eli Lilly and Company (Hyderabad Technology & Innovation Centre) – This facility serves as Lilly’s GCC hub in Hyderabad focusing on automation, AI, software product engineering and cloud computing, with plans to hire up to 1,500 employees by 2026‑27.
- HCA Healthcare – The US‑based hospital operator has opened its first GCC in Hyderabad with an investment of US$75 million and plans to scale up its operations significantly by 2026.
Engineering and Manufacturing GCCs in Hyderabad
- Tata Advanced Systems Limited – based in Hyderabad, this engineering and manufacturing GCC handles aero‑structures, aero‑engines and precision manufacturing services for OEMs globally.
- Sonoco Products Company – headquartered in the US, set up a Performance Hub (GCC) in Hyderabad focusing on packaging design, manufacturing automation, analytics and digital engineering.
- Ananth Technologies Limited – Hyderabad‑based aerospace and manufacturing firm which acts as a global engineering and subsystem manufacturing hub.
Real Estate and Infrastructure GCCs in Hyderabad
- GoodWorks Cowork — provides premium managed workspaces tailored for GCCs in HITEC City/Gachibowli, enabling global teams to scale with enterprise‑grade infrastructure.
- Tishman Speyer (via its developments in Nanakramguda/Financial District) — Although it is not a pure GCC operator, its large-scale real-estate developments host multiple GCCs, underpinning Hyderabad’s infrastructure for global capability centres.
Major Companies Operating GCCs in Hyderabad
Major Companies Operating GCCs in Hyderabad are Microsoft, Amazon, Google, Apple, JP Morgan Chase, and Sanofi. These organisations have established large-scale global capability centres in the city, leveraging Hyderabad’s strong talent ecosystem, advanced infrastructure and supportive policies to run high-value innovation, engineering and operational functions.
Microsoft India Development Center
Microsoft’s Hyderabad centre is one of its largest R&D and product engineering hubs outside the US, showcasing its technology capabilities . It contributes to global product development, cloud technologies, cybersecurity, and enterprise solutions.
Amazon Development Center India
Amazon’s Hyderabad hub anchors cloud services, analytics, machine learning, operations optimisation and global customer functions, making it a major node in the company’s worldwide delivery network.
Google India Engineering & Product Hub
Google’s centre in Hyderabad plays a pivotal role in supporting global product development, engineering innovation, AI initiatives and platform enhancements across its international ecosystem.
Apple India Support & Engineering Centre
Apple’s Hyderabad centre provides engineering, mapping, operations and global support functions, contributing to the company’s worldwide service and technology infrastructure and global digital transformation .
JP Morgan Chase Global Service Center
JP Morgan Chase operates a large capability centre in Hyderabad that delivers risk analytics, financial operations, data engineering, data analytics cybersecurity, and technology development for its global network.
Sanofi Global Capability Centre
Sanofi’s Hyderabad GCC specialises in digital transformation, data science, global clinical operations, and enterprise support services for its pharmaceutical operations worldwide, catering to global firms .
For a national-level understanding, compare Hyderabad’s growth trajectory with broader insights from global capability centers in India, highlighting its role as a strategic hub .
Upcoming Global Capability Centers in Hyderabad
Upcoming Global Capability Centers in Hyderabad include L’Oréal, Heineken, Costco, Vanguard, and Johnson & Johnson, which are expected to drive strategic growth . These organisations have announced significant new investments in the city, drawn by Hyderabad’s strong talent ecosystem, robust infrastructure and favourable business environment.
L’Oréal
L’Oréal, along with other global giants, is establishing one of its largest global capability centres in Hyderabad. The centre will focus on global technology, operations and innovation mandates supporting its worldwide business.
Heineken
Heineken plans to set up a GCC in Hyderabad, close to the financial district, to support its global HR, finance and IT functions, strengthening the company’s shared-services and digital-operations footprint.
Costco Wholesale Corporation
Costco has announced its first India GCC in Hyderabad, with an initial hiring target of around 1,000 professionals across various service lines . The centre will focus on technology, research and digital operations for global retail processes.
Vanguard
Vanguard is launching its first India GCC in Hyderabad, with capabilities spanning digital engineering, cloud technologies, analytics and cybersecurity—supporting its global investment operations.
Johnson & Johnson
Johnson & Johnson is expanding its presence in Hyderabad by establishing a centre focused on global healthcare operations, digital technologies and enterprise support functions.
Companies investing here often cite the benefits of global capability centers such as cost efficiency, strategic innovation, and scalable digital capability.
Economic Impact of GCCs in Hyderabad
The key economic impacts of GCCs in Hyderabad include high-skilled job creation, increased foreign investment, ecosystem development, real-estate and infrastructure growth, workforce upskilling, service-export contribution, and strengthened regional competitiveness, attracting global corporations . Together, these factors position Hyderabad as a rapidly advancing global services hub.
Key Economic Impacts of GCCs in Hyderabad
- Creation of high‐skilled employment opportunities in technology, analytics, product development and global operations.
- Attraction of foreign direct investment (FDI) and global company expansions, strengthening Hyderabad’s position in international value chains.
- Development of an ecosystem of vendors, service providers, and start‑ups supporting GCC operations, amplifying indirect economic benefits.
- Stimulus to real estate, commercial infrastructure, transport and civic amenities as GCC growth drives demand for offices, housing and urban services.
- Enhancement of local workforce skills through training, upskilling and exposure to global processes, aiding talent retention in Hyderabad.
- Contribution to export of services and foreign exchange earnings via global work delivered from Hyderabad‑based centres.
- Acceleration of urban growth and regional competitiveness by establishing Hyderabad as a preferred location for next‑gen capability centres.
These effects accumulate over time, meaning that Hyderabad is not just hosting GCCs but is being reshaped by them. The ripple effects spread beyond the companies themselves to the city’s economy, talent ecosystem and global relevance. As GCCs scale in Hyderabad, their multiplier impact anchors sustainable growth across sectors, creating a virtuous cycle of investment, jobs and innovation in the region.
Benefits of Setting Up a GCC in Hyderabad
The key benefits of setting up a GCC in Hyderabad include access to skilled talent, cost efficiencies, a mature innovation ecosystem, supportive regulations, scalability, strong infrastructure and high quality of life. These advantages make Hyderabad a strategic location for global enterprises building advanced capability centres.
- Access to a Large Skilled Talent Pool: Hyderabad offers deep talent availability across STEM, digital services, operations and product functions, enabling companies to build strong, high-quality teams.
- Significant Cost Efficiencies: Companies benefit from competitive costs in labour, real estate and operations, allowing them to scale efficiently compared to Western and other high-cost global markets.
- Proximity to a Mature GCC Ecosystem: The city hosts an established network of service providers, technology partners, shared platforms and delivery infrastructure that supports seamless GCC operations.
- Supportive Regulatory Environment: Telangana’s business-friendly policies, single-window clearances and proactive government support simplify establishment and expansion of GCCs.
- Scalability and Operational Flexibility: Hyderabad enables phased growth—allowing organisations to start with pilot teams and quickly ramp up advanced capabilities as business needs evolve.
- Strong Digital and Physical Infrastructure: With world-class IT parks, metro connectivity, high-speed networks and reliable utilities, the city provides a solid foundation for global services, R&D and technology operations.
- Attractive Quality of Life: Hyderabad’s lower cost of living, safety, education facilities and cosmopolitan environment help attract and retain global talent.
What Sectors Are Growing the Fastest in Hyderabad’s GCC Space?
The fastest-growing GCC sectors in Hyderabad include BFSI, technology & emerging tech, life sciences & healthcare, and engineering & supply-chain innovation. These sectors are rapidly expanding as global companies upgrade their India capability mandates.
Financial Services & Fintech (BFSI)
Hyderabad hosts major GCCs for global banks, insurers and asset-management firms, driving rapid growth in risk analytics, digital finance, regulatory tech and global platform innovation.
Technology, Software Engineering & Emerging Tech
The city is transforming into a “capability hub,” with GCCs moving beyond back-office work to global product development, cloud engineering, AI/ML, cybersecurity, data platforms and enterprise-tech innovation.
Life Sciences, Healthcare & Pharma Services
Hyderabad has become a prominent GCC base for global life-sciences companies, supporting drug development, clinical trials, regulatory operations, medical analytics and contributing to innovation ecosystems through digital health platforms.
Engineering, Manufacturing & Supply-Chain Innovation
More GCCs in Hyderabad now support global product engineering, IoT integration, supply-chain optimisation, industrial automation and manufacturing-focused R&D.
Future Outlook for Global Capability Centers in Hyderabad
The future outlook for global capability centers in Hyderabad is very strong. The city continues to attract major global enterprises to establish advanced service hubs and innovation‑driven capability centers.
Investment trends show a shift from pure cost operations to strategic centres of excellence, with deep focus on AI, analytics, cybersecurity and digital engineering. Hyderabad’s talent pool, infrastructure and favourable policy environment make it a high‑growth destination for GCC expansion across sectors. By 2026 and beyond, the region will solidify its position as a leading global capability ecosystem in India.
FAQs About Global Capability Centers in Hyderabad
1. Why are so many GCCs located in Hyderabad?
Many GCCs are located in Hyderabad due to its skilled tech talent pool, robust infrastructure, and strong government support. The city offers cost advantages and a mature IT ecosystem.
2. Which industries have the most GCCs in Hyderabad?
The industries with the most GCCs in Hyderabad include IT & Software, BFSI (Banking, Financial Services & Insurance), Pharmaceuticals, and Aerospace & Defense. Emerging sectors include AI, Semiconductors, and CleanTech.
3. What are some of the top GCCs in Hyderabad?
Some of the top GCCs in Hyderabad are by companies like Microsoft, Google, Amazon, Wells Fargo, HSBC, Novartis, and Intel. These centers drive innovation, product development, and global operations.
4. Are new GCCs still being set up in Hyderabad?
Yes, new GCCs are being set up in Hyderabad each year. The city remains a preferred hub for Fortune 500 companies and high-growth startups expanding their global tech operations.
5. What roles do GCCs in Hyderabad typically hire for?
GCCs in Hyderabad typically hire for roles in software engineering, data science, cybersecurity, finance operations, AI/ML, and product management. Many also hire for global support functions.
6. How do GCCs in Hyderabad benefit the Indian economy?
GCCs in Hyderabad generate high-value employment, drive technology exports, and create knowledge-based ecosystems. They also foster R&D and contribute to India’s digital transformation.